Paul takes full ownership of the homeowner experience at Glow Homes, ensuring every interaction is clear, considered, and supportive from the first conversation through long-term ownership.
His role is about making complex decisions feel understandable, and the overall process feel calm and well-managed. Paul works closely with design and delivery teams to ensure homeowners always know what’s happening, why it matters, and what to expect next.
At Glow, a good experience isn’t about speed or sales pressure. It’s about trust, communication, and following through. Paul’s focus is on consistency, care, and making sure homeowners feel confident in the decisions they’re making — both during installation and long after the system is in place.